【Notes】
●Due to the fixed seating capacity, we don’t accept reservations for groups of eight or more people.
●All passengers should be present at reception desk no later than 15 minutes prior to departure to complete the reception.
●In cases where you will arrive later than 15 minutes prior to shuttle bus departure, we ask you to immediately contact your reserved hotel or the Sapporo office. Likewise, if you decide to cancel your reservation, please contact the reserved hotel or Sapporo office at least one day beforehand.
●We request all passengers to strictly adhere to the departure schedule.
Please know in advance that the bus will depart on time even if your previous transportation source (bus, train, airplane, etc) is delayed.
If you decide to go to the hotel by alternative transportation, you will be responsible for all of the incurred costs.
●Guests are required to pay the shuttle bus charge at the hotel check-in.
●Shuttle bus service be suspended on days when no reservations were made a week in advance of the stay date.
●This bus is shared by all respective customers. In the case of tight seating, it is possible to accommodate via use of auxiliary seats.
●There may be times that traffic conditions result in a time lag. Please plan accordingly.
●This is a non-smoking bus.
●To avoid similar-looking luggage being mistaken by customers as their own, we recommend that you attach a clearly visible name tag.
●We cannot accept responsibility for baggage being lost or mistaken. Please be aware that management of baggage is your individual responsibility.
●It is strictly prohibited to get on or off at non-designated locations while en route.
●In cases of hotel reservation cancellation, the transfer bus reservation will also be canceled.
For cancellations taking place on the reserved day, the whole bus fee will be charged.
●Noguchi Kanko Group Hotels Shuttle Bus Information